How our staffteam works

  • 5 posts

Hello there pixelmoncrafters,

This topic will show and explain how our current staffteam works. This should clarify what staffmembers you can actually approach with your problems or questions.
The Image below shows a rough representation of how the staffteam works and operates. Below the image every rank shall get it's own description to clarify the image.

SysOp

Owner
The owner of Pixelmoncraft and all related servers. He is responsible for keeping the servers running. All payments issues are handled by him as well.The best way to contact the owner is via either the forums or our Teamspeak3 server (ts.pixelmoncraft.com).

SysOp
Also known as System Operator or Developer. They are responsible for all the technical stuff that is going on for the server. This includes the website, plugin development and the servers. They are part of the management team and take part in the decision making process. The SysOp's are usually found on the forums and Teamspeak3.

Community-Manager
The Community-Manager is the main link between the community, staff and management. They make sure that the community, staff and management are on one line and can optimally work together. They can also resolve most advanced problems that can occur in the servers. They are part of the management team and take part in the decision making process. The Community-Managers are usually found on the Teamspeak3, forums and ingame.

Staff-Manager
Responsible for the staffteam. They manage all the Pokehelpers, Modarators and Admins. Hiring new staff and maintaining the current staff is part of their daily routine. They can usually help you with most advanced problems on the servers if they have the time. They are part of the management team and take part in the decision making process. The Staff-Managers are usually found on the Teamspeak3, forums and ingame.

Gym-Manager
The Gym-Manager is responsible for the entire gym system. They hire new Gymleaders and always look to improve and tweak the current gym system. Since they are two of the best pokemon experts we have you can usually go to them for any pokemon related questions. They are part of the management team and take part in the decision making process. The Gym-Managers are usually found on the Teamspeak3, forums and ingame.

Admin
Our most experienced staff, not including the management. They can help you with most problems or questions ingame. The Admins also help out the Pokehelpers and Moderators if they can't resolve an issue or question. The Admins are usually found on the Teamspeak3, forums and ingame.

Moderator
More experienced then our Pokehelpers. Know more about the server and pixelmonmod and are our second line of support. The Moderators also help out the Pokehelpers if they can't resolve an issue or question. The Moderators are usually found on the Teamspeak3, forums and ingame.

Pokehelper
Usually new in our staffteam. They help players with basic questions and issues on the servers. They are our first line of support and you'll probably see them the most on the servers. The Pokehelpers are usually found on the Teamspeak3, forums and ingame.

Gymleader
​Pretty self-explaining. They battle with players in our gyms. Although they are not officially there to give support to players, they can usually help you with a lot of pokemon related questions. The Gymleaders are usually found on the Teamspeak3, forums and ingame (kanto).

nice work Charmander en White_Sheep

Looks good

Hi there.

Nice work. simple pic + description, but choc-a-block full of info and help. +1 !

Thanks!